Privacy policy.

Our Commitment to You

Nigeria Property Centre (‘NPC’, ‘we’, ‘us’, ‘our’) respects your privacy and is committed to protecting the personal information we collect from you through our website and related services (‘Services’). This privacy policy explains what we collect, why, how we use and share it, how long we keep it, and the choices and rights you have. By using the Services you agree to the practices described in this policy.

Who We Are & How to Contact Us

nigeriapropertycentre.com is operated by Dilmak Solutions Ventures Limited (‘the operator’), registered in Nigeria, which is the data controller responsible for your personal information.

If you have any questions about this policy, or wish to exercise your privacy rights, contact us by email at [email protected] or through our contact page. We may need to verify your identity before acting on a request, and we will respond within the timeframe required by applicable law.

Information We Collect

Information you provide

• Account & profile: name, username, email address, password, and — for agents, developers and other content providers — company name, business address, phone/WhatsApp numbers, logo, website and social media links, and a profile description.
• Listings & content: property details, descriptions, prices, locations, photos and videos you upload, and any reviews, comments or messages you submit.
• Enquiries & alerts: your name, email, phone number, property requirements and budget when you make an enquiry/request or subscribe to property alerts.
• Identity verification: where verification is required, identity documents and a selfie/biometric check processed through our verification provider (see “How We Share Information”).
• Payments: when you pay for a subscription, boost or document, our payment processor collects your payment details. We receive a transaction reference and status — we do not store your full card details.
• Support: information you give us when you contact support.

Information collected automatically

• Device & usage: IP address, approximate location (country), browser and device type, pages viewed, searches, listings viewed and contacted, and referring pages.
• Cookies & similar technologies: see “Cookies & Similar Technologies” below.

How We Use Information & Our Legal Bases

We use personal information to provide and operate the Services; create and manage your account; publish and moderate listings; deliver enquiries and property alerts; verify identities and prevent fraud; process payments; provide support; send service and (where permitted) marketing communications; measure and improve the Services; and comply with legal obligations.

Where data protection law (such as the Nigeria Data Protection Act, the EU/UK GDPR, or similar laws) applies, we rely on the following legal bases:

• Contract — to provide the Services you request and manage your account.
• Consent — for non-essential cookies, analytics and advertising, and for marketing emails; you may withdraw consent at any time.
• Legitimate interests — to secure the Services, prevent fraud and abuse, and understand and improve how the Services are used, balanced against your rights.
• Legal obligation — to keep records and respond to lawful requests.

We do not rent or sell your personal information for money.

Cookies & Similar Technologies

Cookies are small files stored by your browser. We group them into strictly necessary (required for the site to work), analytics (help us understand usage) and marketing (relevant advertising) categories. Non-essential cookies load only with your permission, and you can change your choice at any time using the Cookie settings control.

In regions that require prior consent (such as the EEA, UK, Switzerland and Canada) nothing non-essential loads until you accept. Elsewhere, analytics and marketing cookies are on by default and you can opt out at any time. We honour the Global Privacy Control (GPC) browser signal as an opt-out, and we use Google Consent Mode to enforce your choice.

You can also control cookies in your browser settings, but some Services may not work if you block strictly necessary cookies.

Analytics, Advertising & Remarketing

With your permission, we use Google and Meta products for analytics and advertising. Specifically: third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to our website; Google’s use of advertising cookies enables it and its partners to serve ads to users based on their visits to our and/or other sites on the Internet. Where Google Analytics Advertising Features are enabled, first-party cookies (such as the Google Analytics cookie) are used together with third-party cookies (such as Google advertising cookies) to inform, optimise and serve ads. We also use the Meta Pixel for conversion measurement and to create Custom Audiences and similar (lookalike) audiences for retargeting.

You can opt out of personalised advertising through Google Ads Settings, the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout, the industry tools at aboutads.info and youronlinechoices.eu, and Meta’s controls at facebook.com/adpreferences. You can also turn off the marketing category in our Cookie settings.

• Name: Google Ads & Google Ad Manager

  Purpose: Nigeria Property Centre uses Google Ads and Google Ad Manager to serve and measure advertising, including remarketing to people who have visited the site.

  Privacy policy Opt-out

• Name: Google AdSense

  Purpose: Google AdSense displays third-party advertising on some pages of the site.

  Privacy policy Opt-out

• Name: Google Analytics (Advertising Features)

  Purpose: Google Analytics collects usage statistics and, where enabled, supports remarketing and demographics & interest reporting.

  Privacy policy Opt-out

• Name: Meta (Facebook) Pixel

  Purpose: The Meta Pixel measures the actions you take so we can build Custom Audiences and show relevant property adverts on Facebook and Instagram.

  Privacy policy Opt-out

How We Share Information

We do not sell your personal information for money. We share it only as described here:

1. With your consent or at your direction (for example, an enquiry you send to an agent).
2. With service providers who process data on our behalf under contract, including: payment processing, identity verification, email delivery and newsletters, cloud hosting, storage and content delivery, error monitoring, support tooling, security/bot protection, and analytics & advertising partners.
3. To comply with the law, enforce our terms, or protect our rights, users or the public, including fraud and security investigations.
4. In a merger, acquisition or sale of assets, where personal information may transfer as part of the business.
5. As aggregated or de-identified information that does not identify you.

Data Retention

We keep personal information for as long as needed to provide the Services and for legitimate business or legal purposes. Account and profile data is retained while your account is active and for a reasonable period afterwards; transaction records are kept as long as required for tax, accounting and dispute purposes; listing images are automatically pruned on a rolling schedule; and analytics data is retained according to the providers’ settings. When information is no longer needed, we delete or anonymise it.

International Data Transfers

We and our service providers may store and process information in countries other than Nigeria, including where our hosting, analytics and advertising providers operate. Where personal information is transferred across borders, we rely on appropriate safeguards (such as standard contractual clauses or an equivalent mechanism) so that it remains protected in line with this policy and applicable law.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights. To exercise them, contact us at [email protected]. We will not discriminate against you for exercising your rights.

EEA, UK & Switzerland (GDPR)

You may request access, rectification, erasure, restriction or portability of your data, object to processing, and withdraw consent at any time. You also have the right to lodge a complaint with your local data protection supervisory authority (in the UK, the Information Commissioner’s Office).

United States (California & other states)

You may have the right to know, access, delete and correct your personal information, to opt out of the “sale” or “sharing” of personal information and of targeted advertising, and to limit the use of sensitive information. We do not sell personal information for money, but our use of advertising cookies may be considered “sharing”/“sale” of personal information under some state laws. To opt out, turn off the marketing category in our Cookie settings; we also honour the Global Privacy Control signal.

Canada & Nigeria

You may request access to and correction of your personal information and withdraw consent, subject to legal and contractual limits. Nigeria residents may exercise the rights provided under the Nigeria Data Protection Act.

Safety and Security

We take reasonable technical and organisational measures to protect personal information, including encryption in transit, access controls and secure processing practices. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security breach affecting your personal information, we will notify you and the relevant authorities where required by law.

Children’s Privacy

The Services are intended for adults and are not directed to children. You must be at least eighteen years old to register. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Communicating With You

We may send you service messages about your account and the Services. With your permission, we may also send marketing emails. Every marketing email includes an unsubscribe link, and you can opt out at any time by following those instructions or by emailing [email protected]. We will action opt-out requests promptly.

Third-Party Links

Our website may include links to, and content from, other websites and parties. This privacy policy does not cover those third parties, and we recommend you review their privacy policies before providing them with personal information.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted here and take effect when posted; the “Last updated” date shows the current version. If we make material changes, we will take reasonable steps to notify you and, where required, ask for your consent again.

If you have any questions or comments about this policy, please contact us.